IMPORTANT INFORMATION REGARDING PRESCRIPTION REQUESTS.
We do not accept prescription requests over the phone
As prescription ordering is now available via the NHS app, via Patient Access and via Patchs, we will no longer accept prescription requests via our practice email account.
The NHS app & Patient Access app allow patients to see the status of their order and any notes patients may need to add, can but input within the request on the NHS app.
Patients may still order their repeat medication by ticking the items required and putting their repeat slip into the box outside the pharmacy as normal if preferred.
Please be advised that we are unable to accept requests where the medication required has not been named, we are unable to accept requests such as ‘all medication’ as this can lead to errors and delays.
Your pharmacy can provide a list of your repeat medication.
This change will come into effect on Monday 09.10.23
After this date we will no longer accept email requests.
The safest way to request is by Patient Access, The NHS App or Patchs. Some chemists offer free home delivery service by an agreement with the patient.
Please find the links below.
NHS App and your NHS account – NHS (www.nhs.uk)